What is the check-in and check-out policy at Crowne Plaza Dubai Festival City?
Check-in is at 15:00 and check-out is by 12:00.
Crowne Plaza Dubai Festival City, Dubai
Key details
About the Hotel
Dubai Festival City, Dubai,
- Near the waterfront
Great
8.6
9.4
4.8
4.9
Situated about a 10-minute walk from Dubai Creek, Crowne Plaza Dubai Festival City hotel includes 594 rooms. The hotel is 2.9 km from the Lush Creek Waterside Park and provides guests with a steam room, a Jacuzzi, and a sauna.
Location
Rise Dubai Creek Harbour is within 25 minutes' walk of this 5-star hotel, while Dubai Museum is around 15 minutes away by car. Dubai Festival City, which centers on a massive mall of the same name, home to international fashion and furniture brands, global food courts and a cinema complex, where the Crowne Plaza sits, grants access to cultural attractions like the prominent monument "Deira Clocktower", which is 4.5 km away.
Also, Dubai Library is situated nearly 10 minutes away by car. Shopping enthusiasts will enjoy being not far from Covent Garden Market.
Dubai festival city IKEA bus stop is 950 metres from Crowne Plaza Dubai Festival City hotel and within 9 km of is enough to get to Business Bay train station.
Rooms
The rooms comprise a seating area complete with air conditioning, as well as a flat-screen TV with satellite channels. Also, there is a safe box, a minibar provided. For your comfort, you will find a bidet, a walk-in shower, and a separate toilet, along with hair dryers and bath sheets. The Crowne Plaza Dubai features rooms with views of the city.
Eat & Drink
Guests have a choice to dine in one of the 2 restaurants onsite. The pool bar is ideal for a relaxing drink. The restaurant Belgian Cafe is located 50 metres away.
Leisure & Business
This accommodation also provides a heated pool with a hot tub. Business and leisure travellers can also make use of conference facilities and a photocopy machine.
“This hotel, directly connected to Festival City Mall, eases access to hundreds of retail stores. I appreciate the property's commitment to family, with amenities like a modern kids' club. Dining stands out, with award-winning options and convenient access to the airport.”
Select your room type
Crowne Plaza Dubai Festival City offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
- Standard King Room Waterfront View2 persons520 sq. feet1 King-size bedAir conditioningBathtubroom details
- Standard Room3 persons370 sq. feet2 Single bedsAir conditioningBathtubroom details
- Standard King Room2 persons400 sq. feet1 King-size bedAir conditioningBathtubroom details
Show all rooms
Price and Room Availability Calendar
Check availability and prices for your dates now!
Facilities
Crowne Plaza Dubai Festival City offers amenities for your comfortable stay and unforgettable experiences
General
- No smoking on site
- Free Wi-Fi in public areas
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- 24-hour security
- Luggage storage
- Locker room
- Lift
- Currency exchange
- ATM/Cash machine
- Coffee shop
- Smoke detectors
- Fire extinguishers
- Key card access
- Key access
Sports & Fitness
- Fitness centre
- Golf course
- Sports trainer
Services
- Valet parking
- Room service
- Housekeeping
- Car hire
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Welcome drink
- Happy hour
Dining
- In-room breakfast
- Restaurant
- Poolside snack bar
- Snack bar
- Dinner
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Babysitting/Child services
- Children's buffet
- Children's pool
- Children's play area
- Kids club
Spa & Leisure
- Heated swimming pool
- Outdoor swimming pool
- Beach umbrellas
- Sun loungers
- Live entertainment
- Sun terrace
- Garden area
- Spa & wellness centre
- Sauna
- Steam room
- Jacuzzi
- Body scrub
- Facial
- Treatment room
- Body wraps
- Pool with view
Room features
- Air conditioning
- Mini-bar
- Sitting area
- Terrace
- Garden furniture
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
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Dining Onsite
At Crowne Plaza Dubai Festival City, a delightful culinary experience awaits with a blend of Mediterranean, Middle Eastern, and Belgian flavors. Diners can savor exquisite dishes in inviting settings that cater to families and casual gatherings alike, creating an atmosphere where every meal becomes a celebration.
Zaytoun
Mediterranean and Middle Eastern
Ambiance
Family-friendly and modern atmosphere
Key Offerings
Experience the warmth of Levantine dishes prepared in open kitchens. Enjoy the vibrant ambiance perfect for family meals or casual dining with delightful Mediterranean and Middle Eastern flavors.
Reservation
no
Hours vary.
Belgian Cafe
Belgian
Ambiance
Generous terrace overlooking the city skyline
Key Offerings
Discover the essence of Belgium with an array of themed nights, live entertainment, and a selection of world-famous Belgian hops. Enjoy a cozy setting for relaxing with friends or family, perfect for casual evenings out.
Reservation
no
Hours vary.
Location
Dubai Festival City, Dubai,
Map view
City landmarks
Aquarium
Dubai Dolphinarium
1.6 mi
Landmark
Jameel Arts Centre
3600 ft
Shopping Area
Dubai Festival City Mall
5200 ft
Landmark
Children's City
1.5 mi
Landmark
Dubai Tennis Stadium
1.4 mi
Landmark
Covent Garden Market
5100 ft
Landmark
Creek Park
1.8 mi
Landmark
Ibrahim Al Khalil Mosque
2.1 mi
Landmark
Wonderland Theme & Water Park
1.9 mi
Landmark
Onetourism
1.9 mi
Landmark
Art Plus Gallery
2.1 mi
Gallery
The Amazing Museum & Art Gallery
2.1 mi
Church
St Marys Catholic Church
2.3 mi
Landmark
Deira Clocktower
2.8 mi
Church
Holy Trinity Church
2.2 mi
Shopping Area
Wafy Mall
2.2 mi
Gallery
TWO M art Gallery
2.3 mi
Church
St. Thomas Orthodox Cathedral
2.4 mi
Museum
Dubai Museum
4.3 mi
Landmark
Al Nasr Leisureland
2.5 mi
Landmark
Ras Al Khor Wildlife Sanctuary
2.5 mi
Landmark
Dubai Frame
3.2 mi
Landmark
Zabeel Palace
3.1 mi
Gallery
Four Seasons Ramesh Gallery
2.9 mi
Landmark
Al Fahidi Historical Neighbourhood
4.2 mi
Event hall
World Trade Centre
3.8 mi
Landmark
Jumeira Archaeological Site
3.6 mi
Landmark
Coins Museum
3.6 mi
Landmark
Camel Museum
3.6 mi
Nearby
Mall
Dubai Festival City
1400 ft
Restaurants
Hard Rock Cafe
1400 ft
Festival Blvd Zone 8A
Vista Bar & Terrace
300 ft
Al Rebat Street Lobby Level
Anise
300 ft
Crescent Drive Lobby Level
Black Tap Craft Burgers & Shakes DFC
3100 ft
Intercontinental Hotel Dubai Festival City Water Front Level
Fish and Company
300 ft
Dubai
Pierre's Bistro & Bar
3000 ft
Promenade Level
The Fish House
3000 ft
Waterfront Level InterContinental Dubai Festival City
Marks & Spencer Cafe
1300 ft
Festival City Festival Blvd
Explore Dubai
Dubai Festival City Highlights
Jameel Arts Centre
15 minutes' walk
Contemporary arts hub featuring exhibitions, workshops, and a picturesque waterfront. Admission is free.
Dubai Festival City Mall
19 minutes' walk
Vibrant shopping destination with over 400 stores, dining options, and a stunning fountain show.
Children's City
30 minutes' walk
Interactive educational center focused on children's learning. Features hands-on exhibits and fun workshops.
Dubai Dolphinarium
8 minutes' drive
Indoor dolphin and seal shows offer an engaging experience for all ages. Ticket purchase required.
Discover the local attractions near Crowne Plaza Dubai Festival City
Learn about notable landmarks near Crowne Plaza Festival City to enrich your stay in Dubai.
Ideal for family-friendly activities: Children's City
Great for sports enthusiasts: Dubai Tennis Stadium
Suited for peaceful reflection: St Marys Catholic Church
Perfect for art lovers: The Amazing Museum & Art Gallery
Best for local shopping experiences: Covent Garden Market
Works well for immersive cultural experiences: Onetourism
Well suited for entertaining wildlife shows: Dubai Dolphinarium
Creek Park
30 minutes' walk
Spacious park perfect for picnics, cycling, and serene nature walks. Bicycle rentals available.
Ski Dubai
19 minutes' drive
Indoor ski resort with slopes and snow activities for thrill-seekers. Equipment rental on-site.
Vista Bar & Terrace
1 minute' walk
Chic rooftop bar offering stunning views of the city and signature cocktails in a relaxed atmosphere.
Fish and Company
2 minutes' walk
Casual dining spot famous for its fresh seafood platters and family-friendly vibes. Reservations recommended.
Anise
2 minutes' walk
Diverse buffet restaurant featuring international cuisines. Great for families and caters to various dietary needs.
Hard Rock Cafe
5 minutes' walk
Iconic restaurant with American classics, live music, and rock memorabilia. Reservations recommended.
Discover dining options near Crowne Plaza Dubai Festival City
Enjoy excellent dining options near Crowne Plaza Festival City that cater to various tastes.
Ideal for casual dining with live music: Hard Rock Cafe
Great for light refreshments and snacks: Marks & Spencer Cafe
Perfect for technology enthusiasts: Robo Cafe
Best for diverse international cuisine: Anise
Suited for steak lovers: Le Relais de L Entrecote
Eclipse Bar
6 minutes' walk
Lively bar with chic decor and signature cocktails, often hosting local DJs. Perfect for a night out.
Dubai Dolphinarium
8 minutes' drive
Family-friendly venue showcasing captivating dolphin shows. Ideal for kids and adults alike.
Getting around
Want to see exclusive early booking offers?
See our exclusive rates!
Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Internet
Wireless internet is available in public areas for free.
Breakfast
You can start your day with a full breakfast, which costs AED 112.0 per person.
Pets
Pets are not allowed.
Languages
English, German, French, Spanish, Italian, Dutch, Portuguese, Czech, Romanian, Chinese, Turkish, Arabic, Hindi, Bahasa Indonesian, Afrikaans, Tagalog / Filipino
Year renovated:
2007
Number of floors:
19
Number of rooms:
594
Former name
crowne plaza dubai festival city mall, an ihg hotel
Reviews and Ratings
Feedback about Crowne Plaza Dubai Festival City from previous guests about their experience.
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Pros
Spacious rooms
Clean bathrooms
Exceptional buffet
Friendly staff
Convenient location
Cons
Gym equipment
Strong odor
Dated furniture
Damp smell
Guest reviewsbased on 5 reviews
Victoria from United Kingdom
Family with children
Standard Room
4 nights in November 2025
|
Reviewed: January 27, 2026
9/10
Wonderful Stay
great variety spacious room helpful staff
The breakfast provided a great variety. The room was spacious and well kept. The staff was helpful and professional .
0 Helpful
Sawyer from United States
Family with children
Standard Twin Room Waterfront View
3 nights in November 2025
|
Reviewed: January 03, 2026
6/10
faulty equipment empty dispenser
the breakfast had many options, including some gluten-free choices.
i was frustrated that the gym was not well-kept. some equipment was out of order . THE water dispenser was empty for two days, quite inconvenient.
0 Helpful
Amelia from United Kingdom
Single
Standard Room
5 nights in November 2025
|
Reviewed: December 14, 2025
8.7/10
great hotel access
spacious room super clean room quiet room hard rock cafe
the superior room on the 17th floor was spacious. it was also super clean. i had booked a five night stay and i appreciated the quiet. the hard rock cafe is a couple of minutes walk from reception. i liked that intercontinental is next door.
it was disappointing all facilities were closed on checking in. i had to go to the hotel next door. the room is nice but i cannot make it totally dark. the sun rises and the room becomes very light.
Location
9/10
the hotel is connected to the intercontinental next door. it is also connected to the festival city mall. this connection offered convenience for shopping and dining without going outside.
Facilities
8/10
i used the intercontinental pool area. it was more spacious than the crowne plaza pool. the sister hotel pool had a better design and it accommodated more guests easily.
Dining
9/10
i went to the belgium cafe a couple of nights. the cafe offered a nice terrace. i sat and enjoyed a drink. the terrace was pleasant for having meals.
0 Helpful
|
Naomi from Israel
Couple
Standard Room
4 nights in November 2025
|
Reviewed: November 27, 2025
6/10
Acceptable Stay but Some Facility Issues
overcrowded pool difficult sunbed
The room was adequately maintained, and the housekeeping service was timely.
I found it inconvenient that I had to use facilities at the adjacent hotel, as the pool was often overcrowded. Obtaining a sunbed was difficult at times, and breakfast was equally busy, lacking the refinement one expects. It would have been preferable to be informed about this arrangement beforehand.
0 Helpful
Peter from United Kingdom
Single
Standard King Room
4 nights in June 2026
|
Reviewed: August 04, 2025
7/10
Good Hotel, Some Facility Limitations
direct connection shopping center wide range closed facilities adjacent hotel pool crowding
The hotel is connected directly to a shopping center. It is handy to have it close. The breakfast had a wide range of options. The staff were always friendly.
I was disappointed to learn that some of the facilities were closed. I had to go to the hotel next door to use them. The pool at the adjacent hotel was crowded, and at times, I could not find available chairs.
0 Helpful
Show more reviews
FAQs
About Crowne Plaza Dubai Festival City
How far is Crowne Plaza Dubai Festival City from Dubai International Airport?
The hotel is located 2 km from Dubai International Airport.
What nearby restaurants can I find close to Crowne Plaza Dubai Festival City?
Nearby restaurants include Anise (0.5 km), Le Relais de L'Entrecôte (0.5 km), and Hard Rock Cafe (0.5 km).
Does Crowne Plaza Dubai Festival City offer on-site dining options?
On-site dining options include Zaytoun, offering Mediterranean meals, and the Belgian Café featuring Belgian cuisine.
Does Crowne Plaza Dubai Festival City have a swimming pool?
The hotel features two outdoor swimming pools and a children's pool.
Are there fitness facilities available at Crowne Plaza Dubai Festival City?
The hotel has a fitness center equipped with modern gym equipment.
What amenities are included in the rooms at Crowne Plaza Dubai Festival City?
Rooms include air conditioning, a flat-screen TV, complimentary Wi-Fi, and a coffee maker.
What services for children are offered at Crowne Plaza Dubai Festival City?
The hotel features a kids' club and babysitting services.
What business services does Crowne Plaza Dubai Festival City provide?
The hotel offers 11 meeting rooms and a business center for conferences and events.
How close is Crowne Plaza Dubai Festival City to popular attractions?
The hotel is approximately 3 km from Dubai Frame and 5 km from the city center.
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